

Professional Background
Barbara brings extensive Leadership, Operational, and Administrative experience developed through years of supporting organizations across Finance, Payroll, Human Resources, Compliance, Program Development and Administration, and Organizational Management. Her diverse background includes leadership roles that required Strategic Planning, Team Coordination, Policy creation and Implementation, implementation of Financial Planning and Budgets, and Operational excellence.
With a strong foundation in both Business Operations and Accounting Administration, Barbara excels at connecting people, processes, and systems to improve organizational effectiveness. Her ability to balance day to day operational demands with Financial and Compliance requirements makes her a valuable resource for clients seeking practical, sustainable solutions.
Barbara has spent the past 10 years serving in Senior Leadership positions, including Executive Director and Operations Manager roles, where she has led teams, Managed Organizational Operations, overseen financial administrative implementation and entry, and supported strategic growth initiatives. Her experience working directly with Boards, Staff, Stakeholders, and Community Partners has provided her with a well rounded understanding of the challenges organizations face and the practical solutions needed to overcome them.
As Operations Manager & Accounting Technician, Barbara plays a key role in supporting Workflow Development, Financial Administration, Payroll Management, Compliance oversight, process improvement initiatives, and organizational coordination.
Areas of Expertise
Operations Management
Accounting Administration
Payroll Administration & Compliance
Financial Coordination
Human Resources Administration
Compliance Management
Organizational Development
Process Improvement
Team Leadership & Coordination
Policy & Procedure Development
Documentation & Records Management
Program Administration
Workflow Design & Optimization
Client Service & Stakeholder Relations
Change Management
Leadership & Impact
Barbara's leadership experience includes guiding organizations through Operational Growth and transition, SOP and process transformation, Team Development, Compliance initiatives, and Organizational change. She has successfully supported the implementation of systems and procedures that improve efficiency, strengthen accountability, and enhance service delivery.
Known for her collaborative approach and attention to detail, Barbara helps organizations build stronger operational foundations while ensuring that Financial, Payroll, and Administrative functions remain aligned with organizational goals and compliance is met. Her ability to identify opportunities for improvement and implement practical solutions contributes to stronger performance and long term sustainability.
Why I Do What I Do
Barbara believes successful organizations are built on strong leadership, effective communication, reliable systems, and a commitment to continuous improvement.
She is passionate about helping organizations create practical, people focused solutions that strengthen operations, support employees, and improve outcomes for clients and stakeholders. She finds fulfillment in helping teams work more effectively while creating systems that support long term success.
Credentials & Professional Development
Barbara holds a Bachelor of Human Services Administration and has completed additional post secondary studies, she holds over 15 different Certifications and diplomas including but not limited to Critical Incident Response, Stress Management, Motifivational Interviewing, Conflict Resolution, De-escalation and Crisis Management, and Professional Development programs throughout her career. She is committed to lifelong learning and is constantly upgrading her knowledge and skills to better serve the organizations and communities she supports.
Her professional background includes extensive experience in Operations Management, Organizational Leadership, Finance Administration, Payroll, Compliance, Human resources, program management, and business operations.
To assist in her roles Babara has successfully completed Accounting and Management, QBO Online Training and she is a Payroll Compliance Practitioner (PCP) Candidate working towards her designation, advancing her expertise in payroll legislation, compliance requirements, and payroll administration through ongoing professional development.
Barbara believes in Education and is constantly seeking upgrades and information to continue her knowledge.
In addition to her payroll studies, Barbara regularly pursues training and professional development in operations management, accounting systems, compliance, organizational effectiveness, leadership, human services, and process improvement.
Her commitment to continuous learning ensures she remains current with industry best practices and evolving regulatory requirements while continually expanding the value she brings to clients and organizations.
Clarity. Intentionality. Growth.

Barbara Feltham-Brentnall
Operations Support, Process Coordination, Accounting Administration, Payroll Support, Workflow Management.
Operations Manager | Accounting Technician

500 Terry Francois Street
San Francisco, CA 94158
Tel: 123-456-7890