Privacy Policy & Accessibility Statement

Effective 2026

Our Commitment to Privacy
BRIO Operations Inc. ("BRIO", "we", "our", or "us") is committed to protecting the privacy, confidentiality, accuracy, and security of personal information entrusted to us.
We collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
 
Information We Collect
We may collect personal information including:

• Name

• Business name

• Address

• Email address

• Telephone number

• Employment information

• Financial information provided in connection with our services

• Information submitted through website forms

• Communications between you and BRIO

We only collect information necessary to provide our services, respond to inquiries, or fulfill legal and regulatory obligations.

How We Use Information
Personal information may be used to:

• Deliver accounting, payroll, advisory, operational, and consulting services

• Respond to inquiries and requests

• Communicate with clients and prospective clients

• Maintain client records

• Meet legal, regulatory, and professional obligations

• Improve our services and website experience

We do not sell, rent, or trade personal information.
 
Information Security
BRIO maintains physical, administrative, and technological safeguards designed to protect personal information against unauthorized access, disclosure, misuse, loss, or alteration.
Access to personal information is limited to authorized personnel and service providers who require the information to perform their responsibilities.
 
Third-Party Services
Our website and business operations may utilize trusted third-party providers, including cloud based software platforms, website services, accounting applications, payroll systems, communication tools, and document management solutions.
These providers are expected to maintain appropriate privacy and security standards.
 
Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience, monitor website performance, and understand visitor interactions.
Visitors may adjust browser settings to refuse cookies where applicable.
 
Retention of Information
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected and to satisfy legal, regulatory, contractual, or professional requirements.
 
Your Rights
Individuals may request access to their personal information, request corrections, or inquire about how their information is being used.
Requests may be submitted using the contact information below.

Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
 
BRIO Operations Inc.
Email: admin@brioinc.ca
Phone: 587.817.2309